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Policies and Procedures
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Processing transactions
Follow these steps to ensure fast processing and to help avoid Chargebacks.

Chargeback Policies
Understand our policies for resolving disputes.

Handling an Enquiry Letter
What you need to know and do when you receive an enquiry letter.
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Reduce Fraud
 
About American Express
View Web Site Rules and Regulations, Trademarks, Personal Information Collection Statement and Privacy Statement. Copyright © 2007 American Express Company. All Rights Reserved. Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations. American Express International, Inc., 4/F ACE Building, Rada corner dela Rosa Streets, Legaspi Village, Makati City, Philippines.