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|  |  | Why should I take Travellers Cheques on my next trip?
American Express Travellers Cheques are recognised around the world. They are safer than cash, and if lost or stolen can be replaced worldwide, usually within 24 hours. Travellers Cheques also enable you to budget, track and control your travel expenses easily.
What types of Travellers Cheques are available?
American Express Travellers Cheques are available in a wide range of foreign currencies and Cheques for Two are available in U.S. dollars. American Express Travel Service offices also offer a variety of foreign currencies to help with your travel needs. |
|  | | Where do I purchase Travellers Cheques?
You can buy American Express Travellers Cheques* at all major banks in New Zealand; ANZ, ASB Bank, Bank of New Zealand, National Bank of New Zealand, TSB Bank, Westpac Bank and affilliated Foreign Exchange Bureaux.
*Not all services are available at all locations, and are subject to local laws and cash availability.
Is there a fee to purchase Travellers Cheques?
Fees vary from establishment to establishment. Some establishments charge a nominal fee, while others offer Travellers Cheques fee free as a service to their customers.
Where Can I use my American Express Credit Card to purchase Travellers Cheques?
At this time, it is not possible to purchase Travellers Cheques with your American Express Card.
Do Travellers Cheques expire?
Travellers Cheques never expire. Unused Cheques can be saved for future trips.
Can I accept Travellers Cheques from another person?
Yes, you can accept Cheques from another individual. You must watch the person countersign the Cheque in the lower left-hand corner and compare it with the original signature. If the Travellers Cheque has already been signed in both the upper and lower corners, or if you have any questions about the validity of a Cheque, call an American Express Travellers Cheque Customer Service Centre. After accepting a Travellers Cheque from another individual, you may only deposit it into your own bank account. |  |
|  | | How do I cash Travellers Cheques?
Simply present the Cheque at the exchange or merchant location. Make sure the acceptor watches while you countersign the Cheque in the lower left-hand corner.
Where can I use Travellers Cheques?
American Express Travelers Cheques are recognized around the world. In the U.S. they can be used like cash at retail locations, hotels and restaurants. Outside the U.S. they can be used like cash at many locations, or exchanged for local currency at banks, currency exchanges, and American Express Travel Service locations. For more information on using your Cheques, including exchange locations, please visit Where to Use Your Cheques.
Where do I sign Travellers Cheques?
When first purchased, Travellers Cheques must be signed in the upper left-hand corner in order to be reimbursable if lost or stolen. When the Cheques are cashed, make sure the acceptor watches while you countersign the Cheque in the lower left-hand corner.
What happens if I sign the Cheque in the wrong place, or my signatures don't match?
Acceptance of Travellers Cheques and Cheques for Two is based on the acceptor watching the customer sign the Cheque in the lower left corner, and then comparing that signature with the original signature in the upper left corner (the lower left signature on a Cheques for Two must match one of the two signatures in the upper left). The acceptor must observe the customer signing the Cheque. If the signatures are a reasonable match, the Cheque should be accepted. As always, if the acceptor is unsure, they should call an American Express Travellers Cheque Customer Service Centre.
When do I fill out the date on my Travellers Cheque?
The date, in the upper right-hand corner, should be filled out upon use, just like a personal cheque.
Is there a fee to cash Travellers Cheques?
Normally there is no fee when you use Travellers Cheques to pay for goods and services at shops, restaurants, and hotels. Some establishments, primarily outside of the U.S., as wells as some banks, may charge a fee. For more information on using your Cheques, including exchange locations, please visit Where to Use Your Cheques.
If I don't use the full face value of the Travellers Cheque, will I get change back?
Yes, you will get change back, just like cash. | |
|  | | What happens if I lose my Travellers Cheques?
If your Travellers Cheques are lost or stolen, contact an American Express Travellers Cheques Customer Service Centre immediately. They will provide you with step-by-step instructions for reimbursement.
To ensure your reimbursement, remember to keep a record of all the Travellers Cheques serial numbers in a safe location separate from your Cheques.
Where can I get my Cheques reimbursed?
If your Cheques are lost or stolen, you must contact an American Express Travellers Cheques Customer Service Centre immediately. They will provide you with step-by-step instructions for replacing your Cheques at your nearest Travel Service Location.
What should be done with a deceased person's unused Travellers Cheques?
The estate beneficiary or executor should take the Travellers Cheques, the death certificate, and any other estate papers designating the beneficiary to their bank, or the estate's bank, and instruct the bank to call an American Express Travellers Cheque Customer Service Centre for further instructions | |
|  | | How do I contact an American Express Travellers Cheques Customer Service Centre?
For your convenience, American Express Travellers Cheques Customer Service Centres are available around the world. To find a Customer Service Centre, visit our Customer Service Centre listing. | | |
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