“A bus, a jostling crowd, and a tourist in the midst. I didn’t feel a thing, but before I knew it everything had gone. Cash, passports, Travellers Cheques. My carefully planned holiday was in shreds. But with one call, I was back on track. American Express contacted the police, the Embassy and organised replacement cards. They even offered me a cash advance to tide me over. Suddenly everything started to look rosier.”

Call us wherever you are in the world, whatever time, day or night. If you’ve got a problem we can start to put things right straight away.