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RECEIVING A GIFT CARD


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Know Your Balance
IMPORTANT TIPS
Your American Express Gift Card can be used to buy many different things, in many different places. Here are some tips to get you going.
  • Know your Gift Card balance. Your Gift Card will be declined if it does not have enough funds to cover a transaction.
  • If you intend to split payment between your Gift Card and another form of payment, check with the merchant before you begin the transaction.
  • Sign the back of your Gift Card before using it.
  • Promptly call 1-877-AXP-GIFT to report a lost or stolen Card. Funds used before we receive notification cannot be replaced.
  • Your Gift Card comes with a choice of special offers from participating retailers and merchants nationwide.*
Enjoy the ease and convenience of the American Express Gift Card. For more information on using the Gift Card, please see our Frequently Asked Questions.

RESTRICTIONS FOR USING THE CARD
Some restrictions merchant acceptance will apply to the Gift Card. The Gift Card is for use within the United States only. It cannot be used at cruise lines, casinos, ATMS, or for recurring billing purchases (cellular phone service, subscriptions, etc.). Additional restrictions apply. See Terms & Conditions.
If you still have questions, please call our FAQ Automated Response Help Center at 866-812-GIFT (4438). Or, please call our toll-free Customer Service line at 1-877-AXP-GIFT to speak to a representative.

Terms and Conditions are applied to Gift Cards.

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