PERSONAL CARDS
Spacer Image
  LOST OR STOLEN CHEQUES
SAFE TRAVEL CASH SOLUTIONS FOR ALL YOUR TRAVEL NEEDS.
AMERICAN EXPRESS TRAVELERS CHEQUES.
SAFETY AND SECURITY WORLDWIDE.
American Express® Travelers Cheques are safer than cash. If they are ever lost or stolen, the funds can be replaced virtually anywhere in the world,usually within 24 hours.*

REPLACING CHEQUES
What to do if your Cheques are lost or stolen.
  • Call an American Express Travelers Cheque Customer Service Center as soon as possible and have the serial numbers of the Cheques in question on hand.
  • For worldwide Service Center phone numbers, click the first letter of the country in which you need assistance: A-C D-K L-R S-Z.
  • Refunds must first be pre-authorized by an American Express Travelers Cheques Service Center.
  • Service Center personnel will assist you in determining the best way to obtain a refund.
  • As another option, you may download a Refund Claim Form, complete it and fax it to 1.800.417.0060.
    Note: Your refund, once approved, will be sent in the form of a company check to your home. Please allow 7-10 business days for the check to arrive.

What you should know before you go.
  • Telephone numbers and complete instructions for reporting and replacing lost or stolen Cheques are included with your purchase.
  • Service Centers handle claims for lost or stolen Cheques 24 hours a day, 7 days a week.
  • Replacement Cheques and refunds are available at American Express and partner locations around the globe.*
KEEP A RECORD OF YOUR CHEQUES SERIAL NUMBERS
Keep a Record of Your American Express Travelers Cheques Serial Numbers**

If you need to contact American Express regarding lost or stolen Travelers Cheques, you will be asked to provide:
  • the serial numbers of the Cheques in question
You should keep a record of the serial numbers separate from your Cheques.

Read the complete Travelers Cheques terms & conditions.
*Subject to local laws and cash availability.
** Foreign currency purchased through American Express is not refundable if lost or stolen. 		 
Classic Gift Card